At Endlss, we strive to provide clarity and transparency regarding the fees and payment terms associated with our services for both Creators (Sellers) and Brands. Here’s a comprehensive guide to help you understand what to expect:
Service Fees:
You'll be delighted to know that Endlss is entirely free for Creators to use. That's right - no service fees involved!
Payment Terms:
Commission Calculation: You earn a percentage of the gross sale proceeds from the sales you facilitate through Endlss, known as the Creator Commission. This percentage is agreed upon between you and the Brand.
Payment Method: Your Creator Commissions are paid through the payment method you selected when setting up your Stripe Connect account.
Payment Schedule: Payments are calculated weekly based on order fulfillment dates for a 7-day period (Tuesdays to Mondays). However, there’s a holdback period of thirty (30) days before payments are remitted to you to account for customer returns. Expect your payments to be made to you on the first Wednesday following this holdback period. Please note that depending on your payment method or bank, payments may take longer to arrive.
Minimum Payment Threshold: You'll receive Creator Commissions if the payment amount exceeds $10.00 USD. If it falls below this threshold, it will be carried forward until it reaches or exceeds $10.00 USD.
Customer Returns & Refunds:
If a customer returns a product and receives a refund within 30 days of the order fulfillment date the Brand will not pay you a Creator Commission for the refunded product. Your Creator Commission for that product will be deducted from your next scheduled weekly payment.
However, if the return is processed after 30 days from the fulfillment date, your Creator Commission will not be refunded to the Brand.
Taxes:
Creators are responsible for paying any applicable taxes on the commissions earned through Endlss. For tax-related inquiries, we recommend consulting with your tax accountant.
We hope this guide provides clarity on our fees and payment terms. Should you have any further questions or need assistance, our customer support team is always here to help. Happy selling on Endlss! 🚀
The product images shown are for illustration purposes only and may not be an exact representation of the product.