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Troubleshooting Instagram Connection Issues
Troubleshooting Instagram Connection Issues

This article assists users facing problems connecting their Instagram accounts on Endlss.

Updated over 3 weeks ago

Error After Connecting Instagram

  • Make sure you have the latest Endlss app from the App Store.

  • Important: Check if you have an Instagram Business or Creator account, along with a linked Facebook Business account and Page.

  • If you have multiple accounts, ensure you select the right combination for a successful connection.

Can't See Your Instagram Accounts During Connection

  • Ensure you have an Instagram Professional account (Business or Creator).

  • If not set up, create your Instagram Professional, Facebook Page, and Business account.

  • Reach out to Meta Customer Support for help setting up your accounts.

Issues Linking Your Instagram Account with Facebook Page

Need Help with Meta Support for Bugs?

You can report bugs following the Meta Support Instructions.

Checking Your Facebook Page Link to Instagram Professional Account

  • In the Instagram app: Go to Profile > Edit Profile > Page.

  • In Meta Business Suite: Navigate to Business Settings > Accounts > Instagram accounts.


Finding Your Linked Business FB Account for Instagram Professional Account or FB Page

In Meta Business Suite, click on the profile icon to explore linked accounts, pages, and associated Facebook accounts.


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